Michigan provider general information
Find key contacts, steps, and tools for appeals, grievances, utilization management, pharmacy, and quality programs.
Welcome to the Molina Healthcare provider information page for Michigan. Here you will find contact details and simple steps to help with appeals and grievances, including standard and expedited reviews. We also include how to request an external review with the Michigan Insurance Department.
You can file a grievance by phone, by mail, or by fax. If you use TTY, dial 7-1-1. Molina will confirm we received your request within five business days and send a written decision within the timelines below.
Use the sections below to learn how to submit, where to send information, and when you can expect a decision.