Stay in touch

Find contact information for Molina Healthcare of Washington. Plus, learn how to keep your contact info up to date.

Ways to contact us

Help is available any way you need it.

Hours: Monday to Friday, 8 a.m. - 6 p.m., local time

Hours: Monday to Friday, 6 a.m. - 3 p.m., local time

Phone: (888) 275-8750 (English)

(TTY: 711)

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Hours: Monday to Friday 8 a.m. - 6 p.m., local time

Molina Healthcare of Washington, Inc.

PO Box 4004

Bothell, WA 90841

Use the My Molina member portal to pay your bill, change doctors, view service history or request a new ID card.

It is important to keep your contact information current so that we can send you reminders and updates to keep your benefits active.

Online with My Molina. Log into the My Molina member portal or use the My Molina mobile app to update your information.
- Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.
Update with your state’s health insurance marketplace. There are two ways you can do this:
- Online at WAHealthPlanFinder.org. Log in to your account to update your information.
- By phone at (855) 923-4633; TTY: (855) 627-9604, Monday to Friday, 7:30 a.m. to 5:30 p.m. local time.

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (888) 858-3492 (TTY: 711).