QHP Results

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QHP Results

Marketplace QHP Annual Results.
Molina’s scores for the past year are below. You can see how Molina performs compared to our target goal

Measure / Data Element

2021

2021 Goal

Access to Care

78.7%

77.84%

Access to Information

62.1%

53.10%

Annual Flu Vaccine (Adults 18-64)

33.7%

58.59%

Coordination of Care

88.5%

85.47%

Customer Service

78.2%

73.89%

Medical Assistances with Smoking and Tobacco Use Cessation

47.6%

60.85%

Rating of Health Plan

73.6%

74.07%

Rating of All Health Care

82.3%

81.95%

Rating of Personal Doctor

91.9%

89.56%

Rating of Specialist Seen Most Often

90.7%

87.34%

 

CMS rates qualified health plans (QHPs) offered through the Exchanges using the Quality Rating System (QRS), which is based on third-party validated clinical measure data and QHP Enrollee Survey response data. CMS calculates QRS ratings annually using a 5-star scale. QHP issuers contract with HHS-approved survey vendors that independently conduct the QHP Enrollee Survey each year. QRS ratings and QHP Enrollee Survey results may change from one year to the next. For more information, please see CMS’ Health Insurance MarketplaceSM  Quality Initiatives website at:

CMS.gov

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