Stay in touch

Find contact information for Molina Healthcare of Arizona and learn how to update your contact information.

Ways to contact us

We are here to help you.

Call Member Services

Phone: (800) 424-5891

TTY: 711

Hours: Monday to Friday, 8 a.m. to 6 p.m. local time

24-hour Nurse Advice Line

Phone: (888) 275-8750 (English)

(888) 648-3537 (Spanish)

TTY: 711

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Contact us by mail

Molina Healthcare of Arizona

5055 E Washington St, Suite 210

Phoenix, AZ 85034

My Molina

Use the My Molina Member Portal to change doctors, view service history or request a new ID card.

Crisis Hotlines

National 24-Hour Crisis Hotlines:

Phone:
• 988 Suicide & Crisis Lifeline: 988
• National Substance Use and Disorder Issues Referral and Treatment Hotline:
1-800-662-HELP (4357)
Text:
• Send a Text to 988
• Text the word "HOME" to 741741
Chat:
• 988 Lifeline Chat
Videophone:
• Select Deaf/HoH on the 988 Lifeline web page to connect with a 988 Lifeline counselor.

Arizona Statewide Crisis Hotline:

Phone
• 1-844-534-HOPE (4673)
Text
• 4HOPE (44673)
Chat
• Chat with a Crisis Specialist

For an overview of key performance indicators for Solari’s crisis, peer support warmline, and dispatch functions, please visit the Arizona Statewide Dashboard.

Suicide and Crisis Hotlines by County and Tribal Nation

• Ak-Chin Indian Community:
1-800-259-3449
• Gila River Indian Community:
1-800-259-3449
• Salt River Pima Maricopa Indian Community:
480-850-9230
• Tohono O’odham Nation:
1-844-423-8759

Especially for Teens
• Teen Lifeline phone or text:
602-248-TEEN (8336)

Especially for Veterans
• Veterans Crisis Line:
988 (press 1)
• Be Connected:
1-866-4AZ-VETS (429-8387)

Especially for Agricultural Communities
• AgriStress Helpline:
833-897-2474 (call or text)

Update your contact information

It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.

Update with Molina Healthcare. Log in to the My Molina Member Portal or use the mobile app to update your information. Or call Member Services at (800) 424-5891 (TTY: 711), Monday to Friday 8 a.m. - 6 p.m. local time.

Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.

Update with your local Medicaid office. There are three ways you can do this:

- Online at HealtheArizonaPlus.gov. Log in to update your information.
- By phone at (855) HEA-PLUS (855-432-7578), Monday to Friday, 7 a.m. to 6 p.m. local time.
- In person. Find an office that can give no cost help in your area. https://www.healthearizonaplus.gov/Login/Default

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (800) 424-5891 (TTY: 711).