Stay in touch

It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.

1.  Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at (844) 782-2018 (TTY: 711), Monday to Friday 8 a.m. to 6 p.m. CT.

• Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.

2.  Update with your local Medicaid office. There are three ways you can do this:

• Online in at iServe Nebraska. Log in to update your information.

• By phone Monday through Friday, 8 a.m. to 5 p.m., CT:

            Toll Free - (855) 632-7633

            Omaha - (402) 595-1178

            Lincoln - (402) 473-7000

            TTY/TDD: 711

• In person. Find an office that can give free help in your area. 

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (844) 782-2018 (TTY: 711), Monday through Friday, 8 a.m. to 6 p.m. CT.