What is a Social Care Network?
A Social Care Network (SCN) helps members like you with housing, food, transportation to health appointments, care management and more. A SCN does this through a group of community organizations that work together. SCNs are here to “wrap around” you when you’re in one of our plans:
- Molina Healthcare of New York
- Affinity by Molina Healthcare
- Senior Whole Health
How will a decision be made on whether I can use an SCN?
There are two ways. The first way is to use the screening tool on an SCN’s website. The tool will let you know right away if you’re eligible. The second way is to contact the SCN: An SCN “Navigator” will ask you some questions and review your eligibility, available services and help you with the next steps.
When can I use my SCN?
Once you’re eligible, you can use an SCN right away. Below is a chart that shows you where you can find Molina Healthcare SCNs. Contact SCNs directly. If you have questions, please call our Member Services numbers. For Molina Healthcare of New York and Affinity by Molina Healthcare call (800) 223-7242; for Senior Whole Health call (877) 353-0188.
Molina Healthcare of New York’s SCN List by County
We are now serving Medicaid members in Brooklyn and Queens! If you live in these zip codes, we may be able to connect you to free services: 11209, 11219 ,11220, 11228, 11355, 11368, 11373, and 11377.
| SCN | Plan | County | Phone Number | Webpage/ Get Screened | |
|---|---|---|---|---|---|
| Care Compass Collaborative | Molina Healthcare of New York | Broome, Chenango, Tioga, Tompkins | (607) 352-5264 | SCNHelpdesk@carecompassnetwork.org | https://carecompasscollaborative.org/social-care-network/ Get Screened: https://carecompasscollaborative.org/screening-tool/?nocache=1 |
| Forward Leading IPA | Molina Healthcare of New York | Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming | (888) 808-1845 | contact@forwardleadingipa.org | https://forwardleadingipa.org/welinkcare Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener |
| Health Equity Alliance of Long Island | Affinity by Molina Healthcare Senior Whole Health |
Nassau, Suffolk | (516) 505-4434 | healihelp@hwcli.com | https://healiny.org/ Get Screened: https://healiny.org/#selfscreening |
| Healthy Alliance Foundation Inc. | Molina Healthcare of New York | Cortland, Herkimer, Madison, Onondaga | (315) 505-2290 | N/A | https://www.healthyalliance.org/member/ Get Screened: https://www.healthyalliance.org/screening/ |
| Hudson Valley Care Coalition Inc. | Affinity by Molina Healthcare Senior Whole Health |
Orange, Rockland, Westchester | (914) 215-5292 | info@hvcare.net | https://hudsonvalleycare.org/social-care-network/ Get Screened: https://hudsonvalleycare.org/self-screener/ |
| Public Health Solutions/ WholeYouNYC | Affinity by Molina Healthcare Senior Whole Health |
Kings (Brooklyn), New York (Manhattan), Queens | (888) 755-5045 (TTY: 711) | GetInfoWholeYouNYCSCN@healthsolutions.org | https://www.wholeyou.nyc/ Get Screened: https://www.wholeyou.nyc/find-services |
| Staten Island Performing Provider System | Affinity by Molina Healthcare Senior Whole Health |
Richmond | (917) 830-1140 | contact_us@statenislandpps.org | https://statenislandpps.org/social-care-network/ Get Screened: https://sipps.channels360.com/channels.community/self-survey |
| SOMOS Healthcare Providers, Inc. | Affinity by Molina Healthcare Senior Whole Health |
Bronx | (833) SOMOSNY (833) 766-6769 | info@somoscommunitycare.org | https://www.somoscommunitycare.org/social-care-network/ Get Screened: https://somos.findhelp.com/ |
| Western New York Integrated Care Collaborative Inc. | Molina Healthcare of New York | Cattaraugus, Chautauqua, Erie | (716) 431-5100, ext. 1 | support@wnyicc.org | https://www.wnyicc.org/ Get Screened: https://wnyintegratedcare.findhelp.com/forms/wynintegratedcare-self-screener |
