Stay in touch
Find contact information for Molina Healthcare of Ohio. Plus, learn how to keep your contact info up to date.
Phone: (800) 642-4168
TTY: 711
Hours: Monday to Friday, 7 a.m. to 8 p.m. Eastern Time (ET)
Fax: (888) 295-4761
Phone: (888) 275-8750 (English)
(866) 648-3537 (Spanish)
TTY: (866) 735-2929 (English)
TTY: (866) 833-4703 (Spanish)
Hours: 24 hours a day, 7 days a week
Nurse Advice Line is for Molina members only.
Phone: (866) 642-9279
TTY: 711 or (800) 750-0750
Hours: 24 hours a day, 7 days a week
Call at least 48 hours before your scheduled visit.
Use the My Molina member portal to change doctors, view service history, or request a new ID card.
Molina Healthcare of Ohio
3000 Corporate Exchange Drive
Columbus, OH 43231
The Molina Healthcare office is closed on the following days:
New Year’s Day
Martin Luther King Jr. Holiday
Memorial Day Holiday
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve Day – Open 7 a.m. until noon
Christmas Day
New Year’s Eve Day – Open 7 a.m. until noon
A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.
It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.
Update with Molina Healthcare. Log in to the My Molina member portal or use the My Molina mobile app to update your information. Or call Member Services at (800) 642-4168 (TTY: 711), Monday to Friday, 7 a.m. to 8 p.m. ET.
Check for confirmation. Look for a text, email or letter that confirms your changes were made. Or log in to My Molina to make sure your profile shows your new information.
Update with your local Ohio County Department of Job and Family Services (CDJFS) office. There are three ways you can do this:
Online at Benefits.Ohio.gov. Log in to update your information. Click on “Manage Benefits,” select “Access My Benefits,” and then click “Report a Change to My Case.”
By phone at (844) 640-6446, Monday to Friday, 8 a.m. to 4 p.m. ET.
In person at your local CDJFS.
Need help in your language? Interpreter services are available to all members at no cost. Molina can also send you this information in the language or format you need. Call Member Services at (800) 642-4168 (TTY: 711).
Molina Healthcare vendors supporting your care
Molina Healthcare contracts with vendors in many ways to help provide healthcare services. Molina Healthcare works with the following delegates:
|
Vendor Name |
Function |
|
Infosys |
Enrollment Services |
|
O'Neil Digital Solutions |
Print & Fulfillment |
|
RR Donnelley & Sons Company |
Print & Fulfillment |
|
GLOBO Language Services |
Translation Services |
|
CVS Caremark - PBP |
Pharmacy |
|
Optum |
Coordination of Benefits |
|
Liberty Creative Solution |
Print & Fulfillment |
|
HMS/Gainwell |
Coordination of Benefits |
|
Cognizant |
Enrollment Services |
|
Auracom |
Translation Services |
|
Accordant |
Care Management |
|
Cityblock |
Care Management |
|
Healthmap |
Care Management |
|
Progeny |
Care Management |
|
Pure Healthcare |
Care Management |
|
Partners for Kids (PFK) |
Care Management |
|
Tandemstride |
Peer Support |