The South Carolina Department of Health and Human Services (SCDHHS) decides if you qualify for Medicaid. Medicaid is called Healthy Connections in South Carolina. If you are approved for Medicaid, you can choose Molina Healthcare of South Carolina as your health plan.
Have this information ready when you apply or renew:
- Social Security numbers (or immigration document numbers, if you have them)
- Job and wage information for your household
- Health plan policy numbers, if you have other health insurance coverage
After you join: Once you are approved, choose Molina Healthcare of South Carolina as your health plan. It may take up to 45 days for your membership to start.
After you are enrolled: We mail your ID card and welcome packet within seven days. Your packet explains how to use your benefits.
Key Points
SCDHHS decides who qualifies for Healthy Connections Medicaid. Molina does not make this decision.
First, apply for Medicaid in one of these ways:
- Online at Apply.SCDHHS.gov or SCChoices.com
- By working with a county caseworker
- By calling (877) 552-4642, Monday through Friday, 8 a.m. to 6 p.m., local time
After you are approved, choose Molina Healthcare of South Carolina through Healthy Connections Choices.
Once you join Molina, your coverage may take up to 45 days to begin.
If you have questions, call Molina Member Services at (855) 882‑3901 (TTY: 711), Monday through Friday, 8 a.m. to 8 p.m. local time
Keeping Your Coverage: Current Members and Newborns
If it is time to renew your Medicaid coverage, follow these steps:
- Log in to the online renewal form at : apply.scdhhs.gov/CitizenPortal/renewal/beforeWeStart
- Open your renewal notice, if you received one
- Update your address, phone number, and wage information
- Upload or send any proof SCDHHS asks for
- Submit your renewal
For help:
- Call Healthy Connections at (888) 549‑0820, Monday through Friday, 8 a.m. to 6 p.m. local time
- Call SC Thrive at (800) 726‑8774
- Contact Molina Member Services at (855) 882-3901 (TTY:711).
If your baby is born while you are a Molina member
If you are a Molina member when your baby is born, your newborn is covered for the birth month and is enrolled in Molina automatically. You can change your baby’s health plan during the first three months of life.
If you have questions, call Molina Member Services at (855) 882‑3901 (TTY: 711).