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Stay in touch

Find contact information for Molina Healthcare of Arizona. Plus, learn how to keep your contact info up to date.

Ways to contact us

Help is available any way you need it.

Call Member Services

Phone: (800) 424-4509

TTY: 711

Hours: October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week. April 1 – September 30, Monday – Friday, 8 a.m. to 8 p.m. local time

Become a member

Phone: (866) 403-8293

TTY: 711

Hours: Monday to Saturday, 8 a.m. to 8 p.m., local time

24-hour Nurse Advice Line

Phone: (833) 644-1614

TTY: 711

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Contact us by mail

Molina Healthcare of Arizona

5055 E. Washington St., Suite 210

Phoenix, AZ 85034

My Molina Member Portal

Use the My Molina Member Portal or mobile app to change your primary care doctor, view service history or request a new ID card.

Log in

Update your contact information

It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.

1. Update with Molina: Log in to the My Molina Member Portal  or use the mobile app to update your information. Or call Member Services at the number on the back of your member ID card.

  • Check for confirmation. Look for a text, email or letter that your changes were made. Or log in to the My Molina Member Portal to make sure your profile shows your new information.

2. Update with Social Security: There are three ways you can do this: o Online at SSA.gov. Log in to update your information.

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (800) 424-4509 (TTY: 711)

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