Stay in touch

Find contact information for Molina Healthcare of Idaho. Plus, learn how to keep your contact info up to date.

Ways to contact us

Help is available any way you need it.

Call Member Services

Phone:

Medicare: (844) 560-9811

Duals: (844) 239-4913

TTY: 711

Hours:

Medicare: October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week. April 1 – September 30, Monday – Friday, 8 a.m. to 9 p.m. local time

Duals: October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week. April 1 – September 30, Monday – Friday, 8 a.m. to 8 p.m. local time

Become a member

Phone: (844) 223-6685

TTY: 711

Hours: Monday to Friday, 6 a.m. - 8 p.m., local time

24-hour Nurse Advice Line

Phone: (844) 847-9949

TTY: 711

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Contact us by mail

Molina Healthcare of Idaho

7050 Union Park Center, Suite 600

Midvale, UT 84047

My Molina

Use the My Molina member portal or mobile app to change your primary care doctor, view service history or request a new ID card.

Update your contact information

It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.

Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at the number on the back of your member ID card.
- Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.
Update with the Idaho Department of Health and Welfare (IDHW).
- By phone at (888) 528-5861.
- By email to IdahoDuals@dhw.idaho.gov.
Update with Social Security. There are three ways you can do this:
- Online at SSA.gov. Log in to update your information.
- By phone at (800) 772-1213; TTY (800) 325-0778, Monday to Friday, 8 a.m. to 7 p.m. local time.
- In person. Use the Field Office Locator to find a Social Security office near you.

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (844) 239-4913 (TTY: 711).