Stay in touch
Find contact information for Molina Healthcare of Ohio. Plus, learn how to keep your contact info up to date.
Molina Medicare Complete Care
Phone: (866) 472-4584
TTY: 711
Hours: 7 days a week, 8 a.m. to 8 p.m. local time
Molina Complete Care for MyCare Ohio
Phone: (855) 665-4623
TTY: 711
Hours: Monday to Friday, 8 a.m. to 8 p.m. local time
Molina MyCare Ohio Medicaid
Phone: (855) 687-7862
TTY: 711
Hours: Monday to Friday, 8 a.m. to 8 p.m. local time
Become a member
Phone: (866) 403-8293
TTY: 711
Hours: Monday to Saturday, 8 a.m. to 8 p.m. local time
Molina Medicare Complete Care
Phone: (888) 275-8750 (English and Spanish)
TTY: 711
Hours: 24 hours a day, 7 days a week
Nurse Advice Line is for Molina members only.
Molina Complete Care for MyCare Ohio and Molina MyCare Ohio Medicaid
Phone: (855) 895-9986 (English and Spanish)
TTY: 711
Hours: 24 hours a day, 7 days a week
Nurse Advice Line is for Molina members only.
Molina Complete Care for MyCare Ohio and Molina MyCare Ohio Medicaid
Phone: (844) 491-4761
TTY: 711 or (800) 750-0750
Hours: 24 hours a day, 7 days a week
Call at least 48 hours before your visit.
Contact us by mail
Molina Healthcare of Ohio
3000 Corporate Exchange Drive
Columbus, OH 43231
Hours of Operation:
October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week.
April 1 – September 30, Monday – Friday, 8 a.m. to 8 p.m. local time
The Molina Healthcare office is closed on the following days:
New Year’s Day
Martin Luther King Jr. Holiday
Memorial Day Holiday
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve Day – Open 7 a.m. until noon
Christmas Day
New Year’s Eve Day – Open 7 a.m. until noon
A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.
My Molina member portal and mobile app
Use the My Molina member portal or mobile app to change doctors, view service history or request a new ID card.
It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.
Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at the number on the back of your member ID card.
Molina Healthcare vendors supporting your care
Molina Healthcare contracts with vendors in many ways to help provide healthcare services. Molina Healthcare works with the following delegates:
| Vendor Name | Function |
|---|---|
| Infosys | Enrollment Services |
| O'Neil Digital Solutions | Print & Fulfillment |
| RR Donnelley & Sons Company | Print & Fulfillment |
| GLOBO Language Services | Translation Services |
| CVS Caremark - PBP | Pharmacy |
| Optum | Coordination of Benefits |
| Liberty Creative Solution | Print & Fulfillment |
| HMS/Gainwell | Coordination of Benefits |
| Cognizant | Enrollment Services |
| Auracom | Translation Services |
| Accordant | Care Management |
| Cityblock | Care Management |
| Healthmap | Care Management |
| Progeny | Care Management |
| Pure Healthcare | Care Management |
| Tandemstride | Peer Support |