Stay in touch
Find contact information for Molina Healthcare of Washington. Plus, learn how to keep your contact info up to date.
Phone: (800) 665-1029
TTY: 711
Hours:
8 a.m. to 8 p.m., local time.
Oct. 1 - March 31: 7 days a week
April 1 - Sept. 30: Monday - Friday.
Phone: (888) 275-8750 (English)
(888) 648-3537 (Spanish)
TTY: 711
Hours: 24 hours a day, 7 days a week
Nurse Advice Line is for Molina members only.
Molina Healthcare of Washington
PO Box 4004
Bothell, WA 98041
It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.
1. Update with Molina Healthcare. Log in to the My Molina Member Portal or use the mobile app to update your information. Or call Member Services at the number on the back of your member ID card.
o Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.
2. Update with Social Security. There are three ways you can do this:
o Online at https://www.ssa.gov/personal-record/update-contact-information. Log in to update your information
o By phone at (800) 772-1213; TTY (800) 325-0778, Monday to Friday, 8 a.m. to 7 p.m. local time.
o In person. Use the Field Office Locator to find a Social Security office near you.
Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (800) 665-1029 (TTY: 711).