Member Materials and Forms

Need any of the materials on our website in another language or format? Call Member Services at (800) 424-5891 to request alternate formats or printed copies at no cost to you.

AHCCCS Drug Lists

Lists of all drugs that are on the AHCCCS Acute and Long-Term Care Drug List.

icon_pdf AHCCCS Acute and Long-Term Care Drug List (Effective January 1, 2026)

icon_pdf AHCCCS Acute and Long-Term Care Drug List (Effective April 1, 2026)

 

Molina Drug List

Molina’s list of covered drugs.

icon_pdf Molina Drug List

Visit the searchable formulary to see if your medication is covered.

Blood Glucose Meter Safety Alert and New Covered Options:

In April 2026, the FDA announced the most serious recall for all TRUE METRIX blood sugar meters. This recall happened because of a software problem that can show an ‘E-5’ error. This error may suggest very high blood sugar (over 600 mg/dL) or a problem with the test strip. These errors could delay treatment or cause the wrong amount of insulin to be used. Based on this recall and to ensure all our members have safe and effective blood sugar monitoring, Molina has decided to add ACCU-CHEK glucometers and test strips to formulary so members have other options for testing their blood sugar levels. Please call your provider and ask them to prescribe a new Accu-Chek meter and strips.

Click here for more detailed information on this issue.

Molina Member Handbook

Your Molina member handbook will help you understand your AHCCCS Complete Care (ACC) benefits and how you can get help from Molina.

icon_pdf Molina English Member Handbook

icon_pdf October 2025 Addendum: Expanded Benefits - Speech Therapy and Cochlear Implants

icon_pdf October 2025 Addendum: Molina Member Handbook – Grievances, Appeals, and State Fair Hearings

Molina Member Newsletters

icon_pdf Member Newsletter Summer 2026

icon_pdf Member Newsletter - NCQA Guide to Getting Quality Health Care Spring 2026

icon_pdf Member Newsletter Summer 2025

icon_pdf Member Newsletter - NCQA Guide to Getting Quality Health Care Spring 2025

icon_pdf Member Newsletter Summer 2024

icon_pdf Member Newsletter - NCQA Guide to Getting Quality Health Care Spring 2024

icon_pdf Member Newsletter - NCQA Guide to Getting Quality Health Care Spring 2023

icon_pdf Member Newsletter Fall 2022

icon_pdf Member Newsletter Spring 2022

icon_pdf Member Newsletter - NCQA Guide to Getting Quality Health Care Spring 2022 

Molina Autism Spectrum Disorder (ASD) Provider Directory

A list of Molina network providers who can provide services specific to the needs of members with ASD. You can also find these providers using the search filter “Autism Services”.

icon_pdf Autism Diagnosing Providers
icon_pdf Autism Treating Providers 

Molina Opioid Use Disorder (OUD) and Medication-Assisted Treatment (MAT) Provider Directory

A list of Molina OUD and MAT network providers.

icon_pdf Molina OUD and MAT Provider Directory 

Molina Prior Authorization List

A complete list of Molina prior authorization codes.

icon_pdf Prior Authorization List

Molina Member Advisory Committee (MAC) Application

Molina's MAC brings our members, their family members and our community partners together to help improve the services and benefits Molina provides. MAC members share advice, ideas and suggestions for changes that will give our Molina members better health care services and Medicaid benefits.

Together, we can make it easier for our Molina members to get the care they need, when they need it. Apply today to join the MAC!

icon_pdf Molina English Member Advisory Committee (MAC) Application

 

CMS-0057 Prior Authorization Annual Reporting

This report shows how prior authorization requests are handled, such as how many were approved or denied and how quickly decisions were made. To find out if a specific service needs prior authorization, members and providers should check the plan’s Prior Authorization Guide or use the Prior Authorization Lookup Tool.

download arrow button  Prior Authorization Guide 2025

download arrow button  Prior Authorization Lookup Tool

MCCAZ Medicaid Prior Authorization Report 2025


Prior Authorization Statistics
Molina Healthcare Inc
Percentage
The percentage of STANDARD prior authorization requests that were approved, aggregated for all items and services. 91%
The percentage of STANDARD prior authorization requests that were denied, aggregated for all items and services. 9%
The percentage of STANDARD prior authorization requests that were approved after an appeal, aggregated for all items and services. 53%
The percentage of EXPEDITED prior authorization requests that were approved after an appeal, aggregated for all items and services. 71%
The percentage of STANDARD prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. 63%
The percentage of EXPEDITED prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. 61%
The percentage of EXPEDITED prior authorization requests that were approved, aggregated for all items and services. 89%
The percentage of EXPEDITED prior authorization requests that were denied, aggregated for all items and services. 11%
Timing
Average time that elapsed between the submission of a request and a determination by the payor, plan or issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 6
Median time that elapsed between the submission of a request and a determination by the payor, plan, issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 5
Average time that elapsed between the submission of a request and a decision by the payor, plan or issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 27
Median time that elapsed between the submission of a request and a decision by the payor, plan, issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 21

You need icon_pdf Adobe Acrobat Reader to view the file(s) above. Download a no-cost version.