Contact Us

Member Services

For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.

Toll Free: (800) 424-4509
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

Molina Care Connections (Preventive Care Services)   
(844) 847-9954
Monday – Friday, 8:00 a.m. – 7:00 p.m. local time
Saturday, 8:00 a.m. – 5:00 p.m. local time

Molina Medicare Complete Care (HMO D-SNP)

Molina Healthcare of Arizona
Attn: Medicare Member Services
5055 E. Washington Street
Suite 210
Phoenix, AZ 85034

If you are not a Molina Medicare member and would like additional information, please call

Toll Free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time

 

Pharmacy Call Center

Toll Free: (800) 665-3086
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time

 

Nurse Advice Line

Toll Free: (888) 275-8750
TTY: 711
7 days a week, 24 hours a day

 

Service Area of Arizona

 

The service areas covered by Molina Healthcare in the state of Arizona are:

Molina Medicare Complete Care (HMO D-SNP): Gila, Maricopa, and Pinal counties

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.