Member Services Guide

Please read your Member Services Guide Handbook and keep it in a safe place where you can find it quickly. It is also called your "Combined Evidence of Coverage and Disclosure Form" or your "EOC". It tells you:
- About your health plan.
- About your benefits and what is covered.
- How to get the services you need, including special health care needs.
- How to contact us.
- Your rights and responsibilities.
2026 Medi-Cal Member Services Guide
2026 Medi-Cal Member Services Guide - English
2026 Medi-Cal Member Services Guide - Spanish
2026 Medi-Cal Member Services Guide - Arabic
2026 Medi-Cal Member Services Guide - Chinese Simplified
2026 Medi-Cal Member Services Guide - Chinese Traditional
2026 Medi-Cal Member Services Guide - Farsi
2026 Medi-Cal Member Services Guide - Hmong
2026 Medi-Cal Member Services Guide - Russian
2026 Medi-Cal Member Services Guide - Tagalog
2026 Medi-Cal Member Services Guide - Vietnamese
2026 Los Angeles Medi-Cal Member Services Guide
2026 Los Angeles Medi-Cal Member Services Guide - English
2026 Los Angeles Medi-Cal Member Services Guide - Spanish
2026 Los Angeles Medi-Cal Member Services Guide - Arabic
2026 Los Angeles Medi-Cal Member Services Guide - Armenian
2026 Los Angeles Medi-Cal Member Services Guide - Chinese Simplified
2026 Los Angeles Medi-Cal Member Services Guide - Chinese Traditional
2026 Los Angeles Medi-Cal Member Services Guide - Farsi
2026 Los Angeles Medi-Cal Member Services Guide - Khmer
2026 Los Angeles Medi-Cal Member Services Guide - Korean
2026 Los Angeles Medi-Cal Member Services Guide - Russian
2026 Los Angeles Medi-Cal Member Services Guide - Tagalog
2026 Los Angeles Medi-Cal Member Services Guide - Vietnamese
Non-Discrimination Form
Need your Member Services Guide in a different language or format?
Call Member Services at (888) 665-4621.
CMS-0057 Prior Authorization Annual Report
This information tells you which services need approval before you get care and shows how many requests are approved, denied, or approved after an appeal. It also shows how fast decisions are made for regular and urgent requests, even when more time is needed to review them.
