Your Member ID Card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It has:

  • Your name
  • Your member identification number (ID#)
  • Your date of birth (DOB)
  • Your primary care physician’s name (provider)
  • Your primary care physician’s office phone number (provider phone)
  • The name of the medical group your physician works with (provider group)
  • Molina Healthcare’s 24-hour Nurse Advice Line toll-free number for English and Spanish speaking members
  • Toll-free numbers for:
    • Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
    • Hospitals to notify Molina Healthcare of admissions for members
    • Emergency rooms to notify Molina Healthcare of emergency room admissions for our members

Be sure to carry your Member ID Card with you at all times.

  • It is used by health care providers, such as your physician, pharmacist and hospital to tell if you are eligible for services through Molina Healthcare.
  • You must show it every time you get health care.
  • If you lose your Member ID Card, you can get a new one this way:
    • Go to and print a temporary Member ID Card
    • Go to and ask to have a new card sent to you
    • Call Member Services
      • For Medi-Cal, call (888) 665-4621


Member ID Card Sample