Be ready for any emergency
Store these important phone numbers in your cell phone:
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Member Services (including Behavioral Health) |
Medicaid: (866) 472-8545 (TTY: 711) Marketplace: (888) 560-5716 (TTY: 711) |
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24-Hour Nurse Advice Line |
English: (888) 275-8750 Spanish: (866) 648-3537 TTY: (866) 735-2922 |
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Health (Case) Management |
(866) 472-8545 (TTY: 711) |
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MTM Health (transportation) |
(888) 298-4781 (TTY: 711) |
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Medicaid Pharmacy Services |
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Any specialists you see |
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Veterinarian’s office |
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Download our My Molina app!
Have your member ID, PCP and prescription list on the go.
Preparing for a storm or natural disaster
- Know your closest shelter
- Download the FEMA app to your phone
- Prepare your home
- Pre-register for Disaster Relief Assistance
Have a “Go Bag” ready.
- Water – at least a three-day supply (one gallon per person, per day, in break-proof containers)
- Food – at least a three-day supply of non-perishables per person
- Portable radio
- Flashlight and batteries
- Cell phone and charger
- Change of clothes
- First aid kit
- Mask, gloves, hand sanitizer
- Credit card and cash (if the power is out, some places may only accept cash as payment)
- Personal care items
- Medicine, glasses
Other things to consider:
- Fill your car’s gas tank ahead of time
- Pet care items (food and water, carrier, leash, meds, shot records, ID)
- Waterproof container with important documents (insurance, medical records, bank account numbers, Social Security card, passport or government issued ID)
Additional Resources
- Get updates atwww.floridadisaster.org
- Ready.gov
- Weather.gov
- National Hurricane Center
- American Red Cross
- CDC
- FEMA (800) 621-3362
- State Assistance line: (800) 342-3557