Be ready for an emergency

Store these important phone numbers in your cell phone:

Member Services: (including Behavioral Health)

  • Medicaid: (866) 472-8545 (TTY: 711)
  • Marketplace: (888) 560-5716 (TTY: 711)

24-hour Nurse Helpline:

  • English: (888) 275-8750 
  • Spanish: (866) 648-3537
  • TTY: (866) 735-2922

Health (Case) Management
: (866) 472-8545 (TTY: 711)

Access2Care (transportation): (888) 298-4781 (TTY: 711)

Medicaid Pharmacy Services: Find a pharmacy close to you

Any specialists you see

Veterinarian’s office

Download our My Molina app: Have your member ID, PCP and prescription list on the go.

Preparing for a storm

Additional Resources

Have a Go Bag ready.

  • Water – at least a three-day supply (one gallon per person, per day in break-proof containers)
  • Food – at least a three-day supply of non-perishables
  • Portable radio
  • Flashlight and batteries
  • Cell phone and charger
  • Change of clothes
  • First aid kit
  • Mask, gloves, hand sanitizer
  • Credit card and cash (if the power is out, some places may only accept cash as payment)
  • Personal care items
  • Medicine, glasses

Other things to consider:

  • Fill your car’s gas tank ahead of time
  • Pet care items (food and water, carrier, leash, meds, shot records, ID)
  • Waterproof container with important documents (insurance, medical records, bank account numbers, Social Security card, passport or government issued ID)