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COVID-19 Vaccine Incentive: $25 or $100 Gift Card for Those Not Yet Vaccinated
Still need your COVID-19 vaccine? We have great news about a special incentive brought to you by the MolinaCares Accord together with Passport. You may qualify for a $25 or $100 gift card to Wal-Mart, Amazon, Kroger, Target, Dollar General, or CVS! Learn More
Home COVID-19 Tests Now Available at No Cost
The Kentucky Department for Medicaid Services now covers all FDA-approved home COVID-19 tests. As a Kentucky Medicaid member, you can now go to your pharmacy and obtain a test without a prescription. A maximum of eight tests per member every 30 days will be allowed at no cost to you. If you purchased a COVID-19 test from your pharmacy on or after 1/15/2022, you may go back to your pharmacy for reimbursement, pending proper documentation (i.e., receipt of purchase).
If you have questions, please call MedImpact at 800-210-7628, or visit the website at https://kyportal.medimpact.com. Passport members may also call Molina Member Services at 800-578-0603 TTY: 711.
IMPORTANT PHONE NUMBERS FOR MEMBERS:
Medicaid
Member Services: 800-578-0603
Nurse Advice Line: 800-606-9880
Behavioral Health Crisis Line: 844-800-5154
Marketplace
Member Services: 833-644-1621
Nurse Advice Line: 833-644-1622
Medicare
Member Services: 1-844-859-6152
Nurse Advice Line: 1-800-606-9880
Behavioral Health Crisis Line: 1-844-859-6152, option 9
Behavioral Health
Need help finding a Behavioral Health provider? Call our member service team at: (800) 578-0603. For Behavioral Health crisis assistance, call the Passport Behavioral Health Crisis Hotline, available 24 hours per day, seven days per week at (844) 800-5154. If you have an emergency, always call 911. Passport has lso teamed up with PsychHub to offer members a huge online library of easy-to-watch videos to better understand behavioral health. Log on for a wide selection of topics from addiction and anxiety to eating disorders and insomnia.
