Molinalogo

IMPORTANT PHONE NUMBERS FOR MEMBERS:

Medicaid 

Member Services: (800) 578-0603

Nurse Advice Line: (800) 606-9880

Behavioral Health Crisis Line: (844) 800-5154

Please contact MedImpact for Pharmacy Claims questions:

Technical Call Center: (800) 210-7628

Prior Authorizations: (844) 336-2676

Prior Authorization Fax Line: (858) 357-2612

Pharmacy Paper Claims Fax: (858) 549-1569

Please contact MedImpact for Diabetic Supply questions:

Technical Call Center: (800) 210-7628

Prior Authorizations: (844) 336-2676

Prior Authorization Fax Line: (858) 357-2612

Marketplace

Member Services: (833) 644-1621

Nurse Advice Line: (833) 644-1622

Medicare

Member Services: (844) 859-6152

Nurse Advice Line: (800) 606-9880

Behavioral Health Crisis Line: (844) 859-6152, option 9

Behavioral Health

Need help finding a Behavioral Health provider? Call our member service team at (800) 578-0603. For Behavioral Health crisis assistance, call the Passport Behavioral Health Crisis Hotline, available 24 hours per day, seven days per week at (844) 800-5154. If you have an emergency, always call 911. Passport has also teamed up with PsychHub to offer members a huge online library of easy-to-watch videos to better understand behavioral health. Log on for a wide selection of topics from addiction and anxiety to eating disorders and insomnia.

Need Mental Health Help?

Dial 988 for free confidential help from the National Suicide Lifeline. Call 24 hours per day, 7 days per week.