Alert!

There is a global technical issue impacting many companies like pharmacies and transportation. Molina’s systems including My Molina member portal and mobile app are also impacted.

Thank you for your patience while we work to fix the issues. For urgent access to care issues please call Member Services.

IMPORTANT PHONE NUMBERS FOR MEMBERS:

Medicaid 

Member Services: (800) 578-0603

Nurse Advice Line: (800) 606-9880

Behavioral Health Crisis Line: (844) 800-5154

 

Please contact MedImpact for Pharmacy Claims questions:

Technical Call Center: (800) 210-7628

Prior Authorizations: (844) 336-2676

Prior Authorization Fax Line: (858) 357-2612

Pharmacy Paper Claims Fax: (858) 549-1569

 

Please contact MedImpact for Diabetic Supply questions:

Technical Call Center: (800) 210-7628

Prior Authorizations: (844) 336-2676

Prior Authorization Fax Line: (858) 357-2612

 

Marketplace

Member Services: (833) 644-1621

Nurse Advice Line: (833) 644-1622

 

Medicare

Member Services: (844) 859-6152

Nurse Advice Line: (800) 606-9880

Behavioral Health Crisis Line: (844) 859-6152, option 9

Behavioral Health

PsychHub

Need help finding a Behavioral Health provider? Call our member service team at (800) 578-0603. For Behavioral Health crisis assistance, call the Passport Behavioral Health Crisis Hotline, available 24 hours per day, seven days per week at (844) 800-5154. If you have an emergency, always call 911. Passport has also teamed up with PsychHub to offer members a huge online library of easy-to-watch videos to better understand behavioral health. Log on for a wide selection of topics from addiction and anxiety to eating disorders and insomnia.

Need Mental Health Help?

Dial 988 for free confidential help from the National Suicide Lifeline. Call 24 hours per day, 7 days per week.