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Need a Prior Authorization?
Welcome Kentucky Healthcare Providers
Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.
As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.
If you have any questions, please call Provider Services at (800) 578-0775Become a Molina Provider
Would you like to become a Medicare-Medicaid Plan (MMP) provider with Molina Dual Options? Call us at (855) 322-4075 or complete Non-Par Provider Contract Request Form and email it to MHILProviderNetworkManagement@MolinaHealthcare.com
Interested in Joining Our Network?
Are you looking to become a Passport Provider?
To join our network, you must first be enrolled in Kentucky Medicaid. To enroll in Medicaid, please go to MPPA (Medicaid Provider Portal Application).
Once enrolled in Medicaid, please click the link below to join our network.
Provider Contract Request Form
Contracted providers are an essential part of delivering quality care to our members. Passport by Molina Healthcare values our provider partnerships and supports the doctor-patient relationship our members share with you.
As our partner, superior customer service and provider relations are one of our highest priorities. We welcome your feedback and look forward to assisting all your efforts to provide quality care.
If you are not currently a Molina Healthcare provider, but are interested in contracting with us, please call Passport Provider Services at (800) 578-0775.
Kentucky Health Information Exchange (KHIE)
Passport is dedicated to improving the health and quality of life of our members and actively supports the statewide implementation of the Kentucky Health Information Exchange (KHIE). The KHIE is the secure electronic information infrastructure created by the Commonwealth for sharing health information among health care organizations and offers health care providers the functionality to support meaningful use and a high level of patient-centered care.
Passport encourages participating PCP’s to connect to the KHIE through various communication channels such as annual workshops, routine onsite visits, and general provider relations interaction.
KHIE is a secure, interoperable network which participating providers with certified electronic health record (EHR) technology can use to locate and share needed patient information with each other which results in improved coordination of care among physician practices, hospitals, labs, and across the various health systems
We encourage you to visit https://khie.ky.gov/ to obtain more information on this program and guidance on how you can make the KHIE connection.
Behavioral Health Training
Passport by Molina Healthcare is pleased to announce we will be providing Behavioral Health Trainings from May to August of this year. The training will include:
- The Program Requirements and Process
- Services Requiring Authorizations and How to Determine if a Service Requires Authorization
- Submission of an Authorization
- Types of Authorization and Determinations
|
Date |
Time |
Teams Meeting Dial In Option |
Teams Meeting Online Option |
|
May 21, 2025 |
9:30 am to 10:30 am EST |
1-332-245-4727 ID: 641 061 351# |
Meeting ID: 296 563 629 387 9 Passcode: 2Kp7MU95 |
|
May 28, 2025 |
3:00 pm to 4:00 pm EST |
1-332-245-4727 ID: 520 944 808# |
Meeting ID: 282 107 567 242 6 Passcode: bp3z3Zj2 |
|
June 11, 2025 |
3:00 pm to 4:00 pm EST |
1-332-245-4727 ID: 536 423 407# |
Meeting ID: 212 574 369 501 Passcode: sk2s3ZE3 |
|
June 25, 2025 |
10:00 am to 11:00 am EST |
1-332-245-4727 ID: 691 224 713# |
Meeting ID: 276 438 257 285 3 Passcode: yz9QH7XN |
|
July 16, 2025 |
10:00 am to 11:00 am EST |
1-332-245-4727 ID: 396 158 963 |
Meeting ID: 291 278 377 030 6 Passcode: u8Jc7B2V |
|
July 30, 2025 |
3:00 pm to 4:00 pm EST |
1-332-245-4727 ID: 980 067 226# |
Meeting ID: 247 374 493 852 5 Passcode: kK6Qp6ug |
|
August 20, 2025 |
10:00 am to 11:00 am EST |
1-332-245-4727 ID: 205 641 258# |
Meeting ID: 238 524 052 347 0 Passcode: UV7bN6cr |
|
August 27, 2025 |
3:00 pm to 4:00 pm EST |
1-332-245-4727 ID: 612 434 366# |
Meeting ID: 238 628 219 261 Passcode: u4FG9xv7 |
Passport Connect Days
Passport will also be hosting Provider Connect Days at our One Stop Help Center across Kentucky. Our Utilization Management (UM) staff will be onsite and available for providers to walk in and obtain onsite training and answer questions about Behavioral Health authorizations. Below are the dates and locations to meet with our UM staff.
|
Date |
Open House Format |
OSHC Location |
OSHC Address |
|
Wednesday, May 28, 2025 |
10 AM-3 PM CST |
Bowling Green |
636 U.S. 31 W Bypass |
|
Wednesday, June 25, 2025 |
10 AM - 3 PM EST |
Covington |
1613 Madison Avenue |
|
Wednesday, July 30, 2025 |
10 AM - 3 PM EST |
Hazard |
124 Grand Vue Plaza |
|
Wednesday, September 24, 2025 |
10 AM - 3 PM CST |
Owensboro |
410 Southtown Blvd |
|
Wednesday, October 29, 2025 |
10 AM - 3 PM EST |
Lexington |
127 Tiverton Way, Suite 128 |
Quick Links
Provider Engagement
For upcoming trainings see Behavioral Health Training and Passport Connect Days below.
Important Reminder:
It is important to Passport and your patients that your provider directory demographics are accurate. Please visit our Provider Online Directory to validate your information and notify us if there are any updates.
Please notify Passport at least 90 days in advance when you have any of the following:
- Change in office location,
remit location, office hours, phone, fax, or email - Addition or closure of office location
- Addition or termination of a provider
- Change in Tax ID and/or NPI
- Open or close your practice to new patients (PCPs only)