Group of providers

 

Alert!

The COVID-19 pandemic is rapidly evolving. Passport Health Plan would like to share resources and updates with our provider partners. Learn More.

Welcome Kentucky Healthcare Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.

If you have any questions, please call Provider Services at (800) 578-0775

Interested in Joining Our Network?

Are you looking to become a Passport Provider?

To join our network, you must first be enrolled in Kentucky Medicaid. To enroll in Medicaid, please go to MPPA (Medicaid Provider Portal Application).

Once enrolled in Medicaid, please click the link below to join our network

Provider Contract Request Form

Contracted providers are an essential part of delivering quality care to our members. Passport Health Plan by Molina Healthcare values our provider partnerships and supports the doctor-patient relationship our members share with you.

As our partner, superior customer service and provider relations are one of our highest priorities. We welcome your feedback and look forward to assisting all your efforts to provide quality care.

If you are not currently a Molina Healthcare provider, but are interested in contracting with us, please call Passport Provider Services at (800) 578-0775.

PsychHub 
PsychHub
PsychHub is an online platform for digital mental health education. Passport Providers are able to access PsychHub’s online learning courses through their Learning Hub for FREE. Contact your local Passport Provider Services team to learn more.

Click here to visit PsychHub

Passport and the Availity Provider Portal

computer monitor logo

On the Provider Portal you can:

  • Check member eligibility and benefits
  • Request prior authorizations and referrals
  • Submit claims, send supporting documentation and check status
  • View remittances and EOBs
  • Access Passport specific apps, resources, and news
    • View and navigate through your assigned member roster
    • Submit claims appeals
    • Compare your HEDIS scores with national benchmarks
New Availity users
Register for the portal to get access to Passport’s newest tools, resources and customized training opportunities. Learn more

Already have Availity log-in information? 
If you have credentials for another payer, you’re all set to log in and start working with Passport on Availity.

For Dates of Service prior to 1/1/2021, please use the Passport Provider Portal at https://phkyportal.valence.care/

Kentucky Health Information Exchange (KHIE)

Passport is dedicated to improving the health and quality of life of our members and actively supports the statewide implementation of the Kentucky Health Information Exchange (KHIE). The KHIE is the secure electronic information infrastructure created by the Commonwealth for sharing health information among health care organizations and offers health care providers the functionality to support meaningful use and a high level of patient-centered care.

Passport encourages participating PCP’s to connect to the KHIE through various communication channels such as annual workshops, routine onsite visits, and general provider relations interaction.

KHIE is a secure, interoperable network which participating providers with certified electronic health record (EHR) technology can use to locate and share needed patient information with each other which results in improved coordination of care among physician practices, hospitals, labs, and across the various health systems

We encourage you to visit https://khie.ky.gov/ to obtain more information on this program and guidance on how you can make the KHIE connection.

Provider Trainings

Important Reminder:

It is important to Passport and your patients that your provider directory demographics are accurate. Please visit our Provider Online Directory at: providersearch.molinahealthcare.com to validate your information and notify us if there are any updates.

Please notify Passport at least 90 days in advance when you have any of the following:

  • Change in office location,
    remit location, office hours, phone, fax, or email
  • Addition or closure of office location
  • Addition or termination of a
       provider
  • Change in Tax ID and/or NPI
  • Open or close your practice to new
       patients (PCPs only)