Contact Information

Passport Health Plan by Molina Healthcare
5100 Commerce Crossings Drive
Louisville, KY 40229

Phone Numbers

Main Line Toll Free (844) 847-9951
Member Eligibility Verification (800) 578-0775
Member Services (800) 578-0603
Provider Services (800) 578-0775
Behavioral Health Authorizations (800) 578-0775 
Pharmacy Authorizations (800) 578-0775
Radiology/Transplant Authorizations (855) 714-2415
 

Fax Numbers

Behavioral Health - All Non-Inpatient Fax (844) 206-4006
Pharmacy Authorizations Fax (844) 802-1406
Radiology Authorizations Fax (877) 731-7218
Transplant Authorizations Fax (877) 813-1206
 

Vendors

 

 

Claims Department 

The Claims Department is located at in London, KY. All hard copy (CMS-1500, UB-04) claims must be submitted by mail to the address listed below. Electronically filed claims must use EDI Claims/ Payor ID number - 61325. To verify the status of your claims, please call our Provider Claims Representatives at the numbers listed below.

Claims  
Address Passport Health Plan by Molina Healthcare, Inc.
PO BOX 7114
London, KY 40742
Phone: (800) 578-0775

For more information, reference to the Provider Manual

 

Compliance and Fraud AlertLine 

If you suspect cases of fraud or abuse, you must report it to Passport. You may do so by contacting the Passport by Molina Healthcare AlertLine or submitting an electronic complaint using the website listed below. For more information about fraud and abuse, please see the Compliance section of the Provider Manual.

Passport Health Plan by Molina HealthCare AlertLine

Phone: (866) 606-3889
Website: http://molinahealthcare.alertline.com