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Disaster Assistance

Passport by Molina Healthcare is here to support you. We will post information with regard to emergency and/or disaster assistance as needed in this location.

  Below are Passport resources that may be helpful:
  • Passport Member Services Line: 800-578-0603we can help with replacing lost member ID cards, assist in obtaining replacement durable medical equipment, and more


  • Behavioral Health Crisis Line: 844-800-5154licensed clinicians are available to assess members in crisis, provide crisis counseling and connection to services


  • Care Management Referrals: Providers can call 800-578-0775, select the Care Management option. Or anyone can email - this includes referrals for housing assistance and assistance with other social determinants of health (e.g., food, clothing, transportation)

  Passport One Stop Help Center Locations:
  • Bowling Green: 636 US 31 W. By-Pass, Suite A
  • Covington: 1613 Madison Ave.
  • Hazard: 124 Grand Vue Plaza
    *Hazard location donation hours may vary due to staffing availability
  • Lexington: 127 W. Tiverton Way, Suite 128, Unit 4
  • Owensboro: 410 Southtown Blvd, Suite 3
  • Louisville: 5100 Commerce Crossings