Passport uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year to measure quality. This is done by looking at the type of care and services provided. HEDIS® is maintained by the National Committee for Quality Assurance (NCQA). This allows the review of certain aspects of care. This includes clinical and non-clinical care. It also shows where plans can improve care and service. Passport's goal is to be better than 75% of other Medicaid health plans in the nation.
Detailed results can be found by clicking the link below:
HEDIS® Annual Trends (Coming Soon)
If you have any questions or would like additional information about HEDIS®, please contact Member Services at (800) 578-0603, TTY/TDD:711.
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*You may request printed copies of all content posted on our website by calling the Member Services phone number on your member ID card.
HEDIS® is a Registered Trademark of the National Committee for Quality Assurance.