Quality Service

You deserve quality care

What you have to say about your care means a lot to us. It helps us serve you with quality care and find ways to grow and improve. Our goal is to make sure you:

  • Get quality care quickly.
  • Always have easy access to health care.
  • Are treated with respect and friendly customer service

About Your Care

doctor helping female patient

We work with our providers to give you good health care.

Member Rights & Responsibilities

woman in wheelchair

You have rights and responsibilities.​

Learn more.

Complaints & Appeals

You have a right to file a complaint, grievance or appeal.

Learn more.

Fraud Prevention

Passport seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members.

Learn more.