Passport Health Plan by Molina Healthcare

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We're making some changes,
so keep an eye out!

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Still need your COVID vaccine?

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NEW! Online Healthy Cooking Lessons!

Learn how to make easy, healthy dishes -

plus tips for healthier living and self-care!

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Welcome New Passport by Molina Healthcare Members!

Getting started with your Passport benefits is easy with the Quick Start Guide

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Download the My Molina mobile app today!

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Stay Connected with us!

Medicaid members: Learn how to update your contact info here.

Got Questions About Your Prescriptions?

After July 1, call MedImpact 24/7 at 1-800-210-7628.

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Need a little extra help? We’re here when you do.

Find low- and no-cost resources in your community with Molina Help Finder.

Find, self-refer, or apply for the services you need, right from your MyMolina member portal. Visit MolinaHelpFinder.com to learn more.

father, mother and daughter cooking a meal

Protect your health.
Get a flu shot!

The Center For Disease Control (CDC) recommends a flu shot for all adults and children over 6 months. All Passport Members can receive a free flu shot at a Passport Network Pharmacy. Talk to your doctor about getting the flu shot today!

How can we help you?

I'd Like to Become a Passport Member

I'm a Passport Member

I'm a Health Care Professional

COVID-19 Vaccine Incentive: $25 or $100 Gift Card for Those Not Yet Vaccinated

Still need your COVID-19 vaccine? We have great news about a special incentive brought to you by the MolinaCares Accord together with Passport. You may qualify for a $25 or $100 gift card to Wal-Mart, Amazon, Kroger, Target, Dollar General, or CVS! Learn More

Home COVID-19 Tests Now Available at No Cost

The Kentucky Department for Medicaid Services now covers all FDA-approved home COVID-19 tests. As a Kentucky Medicaid member, you can now go to your pharmacy and obtain a test without a prescription. A maximum of eight tests per member every 30 days will be allowed at no cost to you. If you purchased a COVID-19 test from your pharmacy on or after 1/15/2022, you may go back to your pharmacy for reimbursement, pending proper documentation (i.e., receipt of purchase).

If you have questions, please call MedImpact at 800-210-7628, or visit the website at https://kyportal.medimpact.com. Passport members may also call Molina Member Services at 800-578-0603 TTY: 711.

IMPORTANT PHONE NUMBERS FOR MEMBERS:

Medicaid

Member Services: 800-578-0603

Nurse Advice Line: 800-606-9880

Behavioral Health Crisis Line: 844-800-5154

Marketplace

Member Services: 833-644-1621

Nurse Advice Line: 833-644-1622

Medicare

Member Services: 1-844-859-6152

Nurse Advice Line: 1-800-606-9880

Behavioral Health Crisis Line: 1-844-859-6152, option 9

Behavioral Health

Need help finding a Behavioral Health provider? Call our member service team at (800) 578-0603. For Behavioral Health crisis assistance, call the Passport Behavioral Health Crisis Hotline, available 24 hours per day, seven days per week at (844) 800-5154. If you have an emergency, always call 911. Passport has also teamed up with PsychHub to offer members a huge online library of easy-to-watch videos to better understand behavioral health. Log on for a wide selection of topics from addiction and anxiety to eating disorders and insomnia.

Need Mental Health Help?

Dial 988 for free confidential help from the National Suicide Lifeline. Call 24 hours per day, 7 days per week.