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COVID-19 Vaccine Incentive: $25 or $100 Gift Card for Those Not Yet Vaccinated
Still need your COVID-19 vaccine? We have great news about a special incentive brought to you by the MolinaCares Accord together with Passport. You may qualify for a $25 or $100 gift card to Wal-Mart, Amazon, Kroger, Target, Dollar General, or CVS! Learn More
Home COVID-19 Tests Now Available at No Cost
The Kentucky Department for Medicaid Services now covers all FDA-approved home COVID-19 tests. As a Kentucky Medicaid member, you can now go to your pharmacy and obtain a test without a prescription. A maximum of eight tests per member every 30 days will be allowed at no cost to you. If you purchased a COVID-19 test from your pharmacy on or after 1/15/2022, you may go back to your pharmacy for reimbursement, pending proper documentation (i.e., receipt of purchase).
If you have questions, please call MedImpact at 800-210-7628, or visit the website at https://kyportal.medimpact.com. Passport members may also call Molina Member Services at 800-578-0603 TTY: 711.
IMPORTANT PHONE NUMBERS FOR MEMBERS:
Medicaid
Member Services: 800-578-0603
Nurse Advice Line: 800-606-9880
Behavioral Health Crisis Line: 844-800-5154
Marketplace
Member Services: 833-644-1621
Nurse Advice Line: 833-644-1622
Medicare
Member Services: 1-844-859-6152
Nurse Advice Line: 1-800-606-9880
Behavioral Health Crisis Line: 1-844-859-6152, option 9
Behavioral Health
Need help finding a Behavioral Health provider? Call our member service team at (800) 578-0603. For Behavioral Health crisis assistance, call the Passport Behavioral Health Crisis Hotline, available 24 hours per day, seven days per week at (844) 800-5154. If you have an emergency, always call 911. Passport has also teamed up with PsychHub to offer members a huge online library of easy-to-watch videos to better understand behavioral health. Log on for a wide selection of topics from addiction and anxiety to eating disorders and insomnia.
Need Mental Health Help?
Dial 988 for free confidential help from the National Suicide Lifeline. Call 24 hours per day, 7 days per week.