CAHPS® Results
Medicare CAHPS® Annual Results.
Senior Whole Health’s scores for the past two years are below. You can see how Senior Whole Health performs compared to our target goal.
|
Measure |
2022 |
2023 |
Goal |
|
Getting Care Quickly |
74 |
76 |
78 |
|
Getting Needed Care |
75 |
75 |
81 |
|
Coordination of Care |
80 |
84 |
86 |
|
Customer Service |
85 |
NA |
90 |
|
Rating of Health Plan |
84 |
86 |
88 |
|
Rating of All Health Care |
84 |
85 |
87 |
|
Getting Needed Prescription Drugs |
86 |
NA |
90 |
|
Rating of Drug Plan |
85 |
87 |
87 |
|
Annual Flu Vaccine |
79 |
79 |
74 |
Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit Medicare Plan Finder or CMS.gov.
Senior Whole Health is a DSNP and HMO plan with a Medicare contract. DSNP plans have a contract with the state Medicaid program. Enrollment depends on contract renewal.
Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.
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