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Members

Claims

It is Molina Healthcare's policy to pay Participating Providers directly for Covered Services provided to you in accordance with the contracts between the Plan and Participating Providers.

However, if a Participating Provider bills the you for a Covered Service, you should contact Member Services upon receipt of the bill. If you pay a bill for Covered Services, Molina Healthcare will require the Participating Provider to reimburse you.

If you have questions about this, please call Molina Member Services at (888) 898-7969, Monday through Friday, 8 a.m. to 5 p.m.​​ EST (TTY: 711).

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