Members

Notice of Nondiscrimination

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate based on health history, health status, need for healthcare services, or adverse change in health status; or based on age, color, disability, marital status, national origin, race, religion, or sex.
 

To help you effectively talk with us, Molina Healthcare of Nebraska provides the following services free of charge and in a timely manner:

  • Reasonable modifications and appropriate auxiliary aids and services to people with disabilities. This includes:
  1. Qualified interpreters (including sing language interpreters) 
  2. Written information in other formats such as large print, audio, accessible electronic formats, and Braille
  • Language services to people who speak another language or have limited English skills. This includes:
  1. Qualified oral interpreters
  2. Information translated into your language

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Molina Member Services at (844) 782-2018 (TTY 711) Monday-Friday, 8 a.m.-6 p.m. CT.

If you believe we have discriminated against you based on health history, health status, need for healthcare services, or adverse change in health status; or based on age, color, disability, marital status, national origin, race, religion or sex, you can file a grievance (complaint) with our Civil Rights Coordinator by phone, mail, email or online. If you need help writing your grievance, we will help you. Call our Civil Rights Coordinator at 1-866-606-3889, TTY/TDD: 711 or submit your grievance to:

Civil Rights Coordinator 
200 Oceangate, Suite 100
Long Beach, CA 90802 

Fax:1-833-598-3002

Email: Civil.Rights@MolinaHealthcare.com

Website: MolinaHealthcare.Alertline.com


You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019
TTY/TDD:(800) 537-7697

 

Complaint forms are available online.