Looking at what’s new in technology to improve our service to you
Molina Healthcare (Molina) uses a medical review process to rate:
- A new drug
- Medical devices
- Medical rules or procedures
- Surgical rules or procedures
- Behavioral health rules or procedures
- Therapy
We want to make sure that new health care developments are safe and helpful to members. The goals of this process are:
- To review and update coverage choices as new scientific proofs are found.
- To review cases in order to decide if it is or is not a service we should cover.
Molina may deny a drug, device, protocol, procedure, or other therapy that is new. We might say it is not medically necessary. If this happens, you can ask us why. You or your PCP can ask for this information. You can have copies of all the rules and procedures we used to make the decision. For information on this process, call Member Services.