Members

Member Resources

Care & Case Management

Care management is a set of supports to help you access medical, behavioral and/or social services. Care management helps to improve your health and wellness. Examples may include: Health Risk Screening, transportation services, health care reminders, and value added-benefits.

Case management is offered to members identified with complex medical conditions, or members who self-identify as homeless or medically complex.  Members will have a personal care plan based on their needs. They will have a case manager to help them reach their healthcare goals over a period of time. Members can self-enroll in case management by filling out either of the following two forms.

icon_pdf  MEDICALLY COMPLEX FORM
 icon_pdf  HOMELESSNESS IDENTIFICATION FORM

We have a team of nurses and social workers ready to serve you. They are called Case Managers. They are very helpful and will give you extra attention to manage your healthcare needs. Members who are candidates for case management include, but are not limited to: 

  • Members with complex medical or behavioral conditions (including substance use disorders),
  • Members who have health conditions, including chronic conditions that would benefit from case management, 
  • Foster members (including members aging out of foster care)
  • Members involved in the justice system
  • Members with Medicare and Medicaid
  • Members with intellectual or developmental disabilities.

Additional services are available. Please call Member Services at 1-844-782-2018 (TTY: 711), Monday to Friday, 8 a.m. to 6 p.m. CT if you think you could benefit from Case Management. Let them know that you would like to be connected to a Case Manager.

Services in your area

Community services

Molina Help Finder - Search for free or reduced-cost services like medical care, food, housing assistance, job training and more. Use our search tool below and enter your zip code to look for services close to you!

Nebraska 211 - A-one-stop source of information for people in need of assistance.

Help to quit smoking

Free, confidential assistance to help quit smoking or using tobacco:


Pregnancy resources

Visit Text4baby for information about how to keep you and your baby healthy at each stage of your pregnancy and through the first year of your baby's life.

We also offer Care Management to all pregnant members.

Other services

Women, Infants,and Children (WIC) - WIC - Women, Infants, and Children (ne.gov)

SNAP - Supplemental Nutrition Assistance Program (SNAP) (ne.gov)

March of Dimes- Find support | March of Dimes

Nebraska Department of Public Health - Health Promotion (ne.gov)

Other helpful resources

Nurse Advice Line

Call this number when you need medical advice and don’t have time to go to the doctor. This line is available 24 hours a day, 7 days a week.

1-844-782-2721 (TTY: 711)

Behavioral Health Crisis Line

Call us if you do not know how to get services during a crisis. We will help find a crisis provider for you.

If you have thoughts about harming yourself or someone else, you should: