Contact Us

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Molina Healthcare Member Services
Thank you for choosing Molina Healthcare of New York as your health care plan. We will do all that we can to help you and your family with your health care needs. If you are deaf or hard of hearing and you use a TTY/TDD system, you can call 711. We can help you.

Molina Healthcare of New York, Inc. 

5232 Witz Drive, North Syracuse, NY 13212

Main Line Toll Free: (800) 223-7242
Member Eligibility Verification: (800) 223-7242
Member Services: (800) 223-7242
Provider Services: (877) 872-4716
Utilization Management: (800) 223-7242
Fraud, Waste and Abuse AlertLine: (866) 606-3889
Behavioral Health Services: (800) 223-7242
Dental Services (DentaQuest®): (855)208-6768
Pharmacy (Molina Healthcare): (800) 223-7242
Technical Support: (866) 449-6848
Crisis Support: (800) 223-7242, TTY: 711

TTY: 711

Fax Numbers
Main Fax: (315)234-9812
Member Services: (315) 234-9812
Provider Services: (844) 879-4509
Member Complaints: (315) 234-9812
Member Appeals: (718) 536-3358
Enrollment: (315) 234-5916