Quality Service

Choose Affinity by Molina Healthcare for the care and support you need

What you have to say about your care means a lot to us. It helps us serve you with quality care and find ways to grow and improve. Our goal is to make sure you:

  • Get quality care quickly.
  • Always have easy access to health care.
  • Are treated with respect and friendly customer service

Ways We Improve Your Care

Doctor checking childs heartbeat

Member Rights & Responsibilities

Doctor and Patient talking

You have rights and responsibilities.

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Complaints & Appeals

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You have a right to file a complaint, grievance or appeal.

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Fraud Prevention

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Affinity seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members.

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