CAHPS® Results

Medicaid Child with CCC CAHPS® Annual Results.
 
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure / Data Element

2019

2020

2020 Goal

Getting Care Quickly

92.64%

91.44%

92.43%

Getting Needed Care

89.65%

88.49%

88.01%

Coordination of Care

83.50%

92.23%

87.18%

Rating of Health Plan

66.25%

68.89%

75.64%

Rating of Overall Health Care

70.83%

73.99%

74.03%

Rating of Personal Doctor

79.08%

76.86%

79.82%

Rating of Specialist Seen Most Often

75.34%

NA

77.70%

 

NA = Not Available Due to Small Denominator