CAHPS® Results

Medicaid Child with CCC CAHPS® Annual Results.
 
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

87.4%

89.1%

88.5%

Getting Needed Care

84.9%

84.3%

85.6%

Coordination of Care

87.6%

91.1%

86.5%

Rating of All Health Care

73.8%

70.2%

70.7%

Rating of Personal Doctor

77.7%

78.2%

77.8%

Rating of Specialist Seen Most Often

76.2%

66.4%

73.6%

Rating of Health Plan

73.5%

69.8%

73.8%

 

NA = Not Available Due to Small Denominator