How can we help you?
Molina will continue to monitor Hurricane Delta and provide updates to our members. Please call 3-1-1 if you need help with transportation during the evacuation or 9-1-1 if you have an emergency. If you need to talk with someone in Member Services, please call (866) 449-6849. Please visit HHSC’s website for additional resources.
Brazoria County Members – Boil Water Notice: It is important to boil any tap water before drinking or cooking. Wait for the water to cool before using it or store it in the refrigerator in a clean container. The City of Lake Jackson is giving out one case of water a day. Click here for more information.
Molina Healthcare is monitoring COVID-19 developments on a daily basis. Click here to learn more.
For additional information on COVID-19, please view our COVID-19 Member Information: Click here
We want you to know that we are here to help. To protect our employees during this time of crisis, we have temporarily moved to a remote workforce. During this time you may experience longer wait times on our phone lines. We ask for your patience and understanding. To receive faster service, we encourage members to use our web portal at mymolina.com or to use our mobile app, Molina Mobile. Healthcare providers can use provider.molinahealthcare.com for service.
STAR is a Texas Medicaid managed care program. You pick a medical plan that gives your Medicaid services. You pick a main doctor. That doctor is your point of contact for Medicaid services. Molina has a large group of specialists, therapists, clinics, and hospitals that can provide you with Medicaid services. Available in Dallas, El Paso, Harris, Hidalgo and Jefferson Service Areas.
STAR+PLUS is a Texas Medicaid managed care program for people who have disabilities or are age 65 or older. People in STAR+PLUS get Medicaid health-care and long-term services and support through a medical plan that they choose. Available in Bexar, Dallas, El Paso, Harris, Hidalgo and Jefferson Service Areas.
Children's Health Insurance Plan
CHIP is health insurance for families who make too much money to get Medicaid. They cannot afford to buy private health insurance. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA)
CHIP perinatal coverage gives prenatal care for the unborn children of low-income women who do not qualify for Medicaid. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA).
CHIP Perinatal Newborn
Newborn children who were previously enrolled in the CHIP Perinatal program during their mother's pregnancy, can continue to get services through CHIP Perinatal Newborn for 12 months beginning on the date of birth if he/she is not eligible for Medicaid. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA).
Molina Medicare Options Plus plans are for people who qualify for both Medicaid and Medicare, also known as "dual eligibles". Available in Bexar, Cameron, Collin, Dallas, El Paso, Harris, Hidalgo and Webb counties.
Molina Dual Options STAR+PLUS MMP (Medicare-Medicaid Plan)
This program provides benefits of both Medicare and Medicaid to members. Available in Bexar, Dallas, El Paso, Harris and Hidalgo.
Health Insurance Marketplace
If you don't qualify for Medicaid or Medicare, a Marketplace plan with government assistance is a low-cost option for high quality care. Available in Cameron, Collin, Dallas, El Paso, Harris, Hidalgo , Jefferson, Starr and Webb counties.
All Member Materials are available in a format accessible to the visually impaired, which may include large print, Braille, and CD or other electronic form. A hard copy of the Texas Medicaid Formulary is available without charge and provided upon request in five (5) business days upon request. Call (866) 449-6849, TTY/TDD: 711, Monday-Friday, 8:00 a.m. to 5:00 p.m., local time. The call is free.
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Important information and toll-free numbers
Molina Prescription, Vision, Behavioral Health and Dental Providers
Financial Literacy Information
Social Media Terms and Conditions
Molina Telehealth Policy - Marketplace and CHIP Members