What Makes Molina Different
We put your needs first…
| WE ARE ABOUT | WHAT WE OFFER | HOW WE DELIVER |
|---|
QUALITY CARE
| Quality Healthcare | We give quality health care for all ages. We are a national leader in quality care. |
| Programs and Services (At no cost to you) | We have programs and services for you to take care of health needs and stay healthy. |
| Commitment to Quality | We have programs to improve your quality of care, member safety and quality of service. |
| Member Feedback Surveys | We are always asking our members how we are doing. We do this through customer surveys. |
| EASY ACCESS TO HEALTH CARE | Health Plan Options | We provide care through government sponsored programs. |
| Large Medical Network | Our providers, nurses, pharmacists and health care experts are in hospitals, medical clinics and information centers in the neighborhoods where our members live. |
| 24-Hour Care | Members who need of health care advice or information can contact our Nurse Advice Line. They can do this any time, day or night. |
| My Molina: Member Web Portal | Members can manage health plan tasks online through MyMolina. |
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| FRIENDLY CUSTOMER SERVICE | Dedicated Member Services Team | Our Member Services team is a phone call away. They will get you the help you need. |
| Community Support | We have programs that give back to the communities we serve. |
You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.
