The state’s Medical Transportation Program gives free rides.  Rides are to the doctor, dentist or other covered services. This is for patients with no way to get transportation.

Members can get other non-emergency transportation

This can be for lab services, x-rays or therapies. You need prior approval.  

  • You need to schedule an appointment ahead of time
  • You can get wheelchair accessible rides

Emergency transportation
Call 911 if you need emergency transportation.

Member Handbook

It tells you what you need to know about your STAR Program. You may get value-added services in your area. Read here.

How do members get care?

Contact the Medical Transportation Program in your area:

Dallas Service Area
To schedule a ride: (855) 687-3255

El Paso, Hidalgo and Bexar Service Areas
To schedule a ride: (877) 633-8747
MTP Fax: (210) 646-3257

Harris and Jefferson Service Areas
To schedule a ride: (855) 687-4786​​