The state’s medical transportation services gives free rides. Rides can be to the doctor, dentist or other covered services (such as to a drug store). This is for patients with Medicaid with no means of transportation.

Non-emergency transportation
Rides are available for lab services, x-rays or therapies. For these rides:

  • You need prior approval
  • You need to schedule the appointment ahead of time
  • Wheelchair accessible rides can be provided

Emergency transportation
Call 911 if you need emergency transportation.

Member Handbook
It tells you what you need to know about your STAR+PLUS Program. You may get value-added services in your area. Read here.

Contact the Medical Transportation Program in your area to schedule a ride:

Dallas Service Area
To schedule a ride: (855) 687-3255

El Paso, Hidalgo and Bexar Service Areas
To schedule a ride: (877) 633-8747

Harris and Jefferson Service Areas
To schedule a ride: (855) 687-4786