The CAHPS® (Consumer Assessment of Healthcare Providers and Systems) survey is maintained by National Committee for Quality Assurance (NCQA). The survey is performed each year. It measures how happy members are with the health plan and the service received from their practitioners.
Detailed results can be found by clicking below:
CAHPS® Annual Trends
If you have any problem reading or understanding this or any Molina Healthcare information, call Member Services at (888) 483-0760. We can explain in English or in your primary language. You may request printed versions of these materials and they will be sent to you free of charge and within five business days. We may have it printed in other languages. You may ask for it in braille, large print, or audio. If you are hearing impaired, dial 711 for the Utah Relay Service.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).