Quality Service

Providing our members with quality health care comes first

What you have to say about your care means a lot to us. Your feedback helps us continue to provide you with quality care and service. It also helps us find ways to grow and improve. Our goal is to make sure you:

  • Get quality care quickly.
  • Always have easy access to health care.
  • Are treated with respect and friendly customer service.

About Your Care


We work with our providers to give you good health care.

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Member Rights & Responsibilities


You have rights and responsibilities.​

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Complaints & Appeals


You have a right to file a complaint (grievance) or appeal.

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Fraud Prevention


Molina Healthcare seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members.

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