Notice of Nondiscrimination
Molina Healthcare follows the law. We treat all people equally. We do not discriminate against anyone based on:
- National origin
We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:
- Qualified sign language interpreters.
- Written information in many formats. These may include:
- Large print
- Accessible electronic formats
- Other formats
We also provide free language services to people whose first language is not English. We offer:
- Qualified interpreters
- Information that is written in other languages
Contact us at (800) 424-4524 (TTY 711) for Commonwealth Coordinated Care Plus (CCC Plus), or (800) 424-4518 (TTY 711) for Medallion 4.0 if you need any of these services.
If you believe we have not provided these services or discriminated in another way, you may file a report by calling the Molina AlertLine at (866) 606-3889 or online at https://molinahealthcare.alertline.com.
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.
U.S. Department of Health and Human Services200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
TDD: (800) 537-7697
Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.