Notice of Nondiscrimination
Molina Complete Care (MCC) follows the law. We treat all people equally. We do not discriminate against anyone based on:
- National origin
We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:
- Qualified sign language interpreters.
- Written information in many formats. These may include:
- Large print
- Accessible electronic formats
- Other formats
We also provide free language services to people whose first language is not English. We offer:
- Qualified interpreters
- Information that is written in other languages
Contact us at 1-800-424-4524 (TTY 711) for Commonwealth Coordinated Care Plus (CCC Plus), or 1-800-424-4518 (TTY 711) for Medallion 4.0 if you need any of these services.
If you believe we have not provided these services or discriminated in another way, you may file a report by calling the Molina AlertLine at 1-866-606-3889 or online at https://molinahealthcare.alertline.com.
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.
U.S. Department of Health and Human Services200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.