Enrollment and Renewal

How Do I Renew?

  • Renewing your CCC Plus benefits

    Your Virginia Medicaid CCC Plus benefits need to be renewed each year. If your local department of social services has all the information they need, they will automatically renew your benefits. You’ll get a notice in the mail telling you if your coverage will continue for another year.

    If your coverage cannot be renewed automatically, you will get a paper renewal form in the mail. If you get this form, you must take action to renew your CCC Plus benefits.

    It’s easier to renew online or by phone. You can renew your Medicaid coverage by:

    If you do not complete your renewal, you will lose your Medicaid coverage. If you have questions about your health plan, call us at 1-800-424-4524 (TTY 711). We’re here Monday through Friday from 8 a.m. to 8 p.m. local time.

    Renewing your Medallion 4.0 benefits

    Your Virginia Medicaid Medallion 4.0 benefits need to be renewed each year. If your local department of social services has all the information they need, they will automatically renew your benefits. You’ll get a notice in the mail telling you if your coverage will continue for another year.

    If your coverage cannot be renewed automatically, you will get a paper renewal form in the mail. If you get this form, you must take action to renew your Medallion 4.0 benefits.

    It’s easier to renew online or by phone. You can renew your Medicaid coverage by:

    If you do not complete your renewal, you will lose your Medicaid coverage. If you have questions about your health plan, call us at 1-800-424-4518 (TTY 711). We’re here Monday through Friday from 8 a.m. to 8 p.m. local time.