We make it easier to work with us by offering secure, efficient electronic payment and claims tools. Molina supports industry-standard Electronic Data Interchange (EDI) and Electronic Remittance Advice (ERA)/Electronic Funds Transfer (EFT) processes, detailed billing guidance, and State website resources, so you always have a reliable pathway for submitting claims and receiving payments. Molina designs policies, support teams, and technology to help your practice thrive.
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Electronic Data Interchange (EDI) enables providers to submit claims more efficiently and accurately, reducing operational costs and minimizing delays. By streamlining the claims process, EDI ensures faster delivery and processing, resulting in quicker payments and improved workflow for providers.
Molina strongly encourages providers to enroll in Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA) to streamline payments and reduce paperwork. Molina, in partnership with our contracted vendor partner, ECHO Health, offers multiple payment methods and support for easy enrollment and management of electronic payments and remittance information.
If you have any difficulty with the website or have additional questions, ECHO has a Customer Services team available to assist with this transition. Additionally, providers can make changes to the ERA enrollment or ERA distribution by contacting the ECHO Health Customer Services team at (888) 834-3511 or by email at edi@echohealthinc.com.
A Clearinghouse acts as an intermediary between healthcare providers and payers, enabling the secure and efficient electronic submission of claims using standardized formats. Providers can typically use their existing Clearinghouse. You can view Molina contracted Clearinghouses. If you do not have a Clearinghouse, Molina offers additional electronic claims submissions options as shown by logging on to the Availity provider portal.
Get step-by-step instructions, technical support, and policy updates so you always know how to submit claims correctly.
Find quick answers to frequent questions or reach out to Molina’s Provider Services team when you need one-on-one assistance. Use our Contact Us page to call your state specific Provider Services team.