We're here to help!
When bad weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.
If the internet is down, you can verify your Molina patients' eligibility by calling the Provider Services line and using the IVR phone system. Or you can speak to a representative at (855) 322-4076.
Authorization requirements are lifted for your Molina patients in the impacted areas and remain in effect until the state of emergency is lifted.
If your Molina patient has lost their prescription due to recent the recent natural disaster, emergency prescriptions are covered. You can find a nearby pharmacy here or by calling (866) 472-4585 for SMMC Medicaid, (800) 262-0750 for CMS Plan.
For help with your patients' transportation, please contact MTM Health at (888) 298-4781 for SMMC Medicaid, and (844) 399-9469 for CMS Plan.
Federal disaster relief help is available for those affected. Visit Disaster Assistance or call (800) 621-3362 to learn about applying and what is available to you and your patients.
Contact the Red Cross at 800-RED-CROSS or to locate resources near your patients.
State disaster relief is also available. Visit Florida Disaster for more details.
We're here for you every step of the way. Don't hesitate to reach out!
If there is anything you need, please contact our Provider Services team at (855) 322-4076. You can also contact your Provider Services representative.