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Dear Provider:

I would like to extend a personal welcome to Molina Healthcare of Florida, Inc. Enclosed is your Molina Healthcare Provider Manual, written specifically to address the requirements of delivering health care services to Molina Medicaid members.

This manual is designed to provide you with assistance in all areas of your practice, from making referrals to receiving payment for your services. In some cases, you may have developed internal procedures that meet the standards set out in this manual. In these instances you do not need to change your procedures - as long as they adhere to the standards outlined in this manual.

Also included are samples of the forms needed to fulfill your obligations under your Molina Healthcare contract. The sample forms are included to illustrate what is needed for appropriate documentation.

From time to time we will need to update and revise this manual as our policies or regulatory requirements change. All changes will be sent to you as additions to or deletions from this manual. You simply need to replace old pages with the new ones.

Thank you for your active participation in the delivery of quality health care services to our members and we look forward to a long and mutually rewarding experience.


David Pollack
Molina Healthcare of Florida, Inc.