We're here to help!
When severe weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.
If the internet is down, you can verify your Molina patients' eligibility by calling Provider Services and using the automated phone system. You can also speak to a representative at (855) 866-5462.
Authorization requirements are temporarily suspended for your Molina patients in the impacted areas and remain in effect until the state of emergency is lifted.
If your Molina patient has lost their prescription due to the recent disaster, emergency prescriptions are covered. You can find a nearby pharmacy on the CVS website or by calling CVS at (800) 791-6856. Molina Provider Services is available at (855) 866-5462.
For emergency transportation, dial 911. For help with your patients' non-emergency transportation, please contact MTM at (844) 644-6354.
Federal disaster relief help is available for those affected. Visit DisasterAssistance.gov or call (800) 621-3362 to learn about applying and what is available to you and your patients.
To locate resources near your patients, contact the Red Cross at (800) RED-CROSS [(800) 733-2767] or visit RedCross.org.
State disaster relief is also available. Visit Ready Illinois Disaster Recovery for more information, or call the Illinois Emergency Management Agency at (217) 782-7660.
We're here for you every step of the way. Don't hesitate to reach out!
If you need anything, please call our Provider Services team at (855) 866-5462 or your dedicated Provider Relations Manager directly.