We're here to help!
When bad weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.
If the internet is down, you can verify eligibility for your Molina patients by calling the Provider Services line and using the IVR phone system. Or you can speak to a representative at (855) 322-4078 (TTY: 711).
Authorization requirements are lifted for your Molina patients in the impacted areas and remain in effect until the state of emergency is lifted.
If your Molina patient has lost their prescription due to the recent natural disaster, emergency prescriptions are covered. You can find a nearby pharmacy here or by calling (855) 322-4078
For help with your patients’ transportation, please contact (833) 707-7100 (TTY:711).
Federal disaster relief help is available for those affected. Visit Disaster Assistance or call (800) 621-3362 to learn about applying and what is available to you and your patients.
Contact the Red Cross at 800-RED-CROSS or RedCross.org to locate resources near your patients.
State disaster relief is also available. Visit https://www.dhsem.nm.gov/for more details.
We’re here for you every step of the way. Don’t hesitate to reach out!
If there is anything you need, please contact our Provider Services team at (855) 322-4078 (TTY:711). You can also contact your Provider Services representative.
Such services are funded in part with the State of New Mexico
This information is available in other formats, such as Braille, large print, and audio. Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location. For accommodation of persons with special needs at meetings call (800) 665-3086 (TTY: 711).