​Provider Services Team

Molina’s Provider Services Department supports multiple functions with network development. Our Provider Services staff serves as a liaison between the health plan and the provider community. This includes evaluation of the provider network, and compliance with regulatory network capacity standards. Our staff is responsible for provider training, education and coaching. Provider Services Reps territory assignment is based on providers servicing zip codes and or centralized billing office. Our Provider Contact center representatives are available by phone at (833) 685-2103

  • Provider education, training & coaching.
  • Changes to provider demographics.
  • Provide onsite visits and assessments.
  • Provide support on Medicaid policies and procedures.
  • Educate provider on compliance in respond to member's complaint from grievance and appeals.
  • Assist having the provider directory updated.

 

Meet the Team

Provider Service Reps (PSR) are assigned to our In-network providers by servicing zip code.  Providers with multiple locations (large health systems and large groups) are assigned a PSR based on the zip code of their centralized billing location.  

Please use the zip code list below to identify the Provider Services Representative and their direct contact information.

Note: Assignments are subjected to change based on network growth and staffing changes. All updates will be posted to our Molina Healthcare website as they occur.

If you have additional questions pertaining to PSR assignment please contact our Provider Service Department via email  NVProviderRelations@MolinaHealthcare.com 

Provider Services Rep. Zip Codes Contact Info
Nicole Spaight Clark County

89002, 89004, 89007, 89011, 89012, 89014, 89015, 89020, 89021, 89025, 89030, 89040, 89044, 89052, 89054, 89074, 89113, 89118, 89119, 89120, 89123, 89139, 89141, 89148, 89161, 89178, 89179, 89183.

(702) 239-6982
Nicole.Spaight@molinahealthcare.com
LaDonna Washington Clark County

89029, 89048, 89049, 89102, 89103, 89104, 89106, 89109, 89110, 89112, 89117, 89121, 89135, 89142, 89146, 89147, 89158, 89169.

(702) 232-7555
LaDonna.Washington@molinahealthcare.com
Cassandra White Clark County

89005, 89031, 89081, 89084, 89085, 89086, 89087, 89101, 89107, 89115, 89124, 89128, 89129, 89130, 89131, 89138, 89143, 89144, 89145, 89149, 89165, 89166.

(702) 249-8085
Cassandra.White@molinahealthcare.com
Brittany Lloyd Washoe County

84770, 89402, 89403, 89406, 89408, 89423, 89431, 89432, 89433, 89435, 89439, 89440, 89442, 89447, 89451, 89501, 89502, 89503, 89504, 89505, 89506, 89507, 89510, 89511, 89512, 89513, 89515, 89520, 89521, 89533, 89704.

(775) 530-9457
Brittany.Lloyd@molinahealthcare.com
Tyler Ranville   Washoe County
89501, 89451, 89510, 89439, 89432, 89507, 89513, 89533, 89515, 89442, 89435, 89402, 89511, 89434, 89450, 89503, 89509, 59511, 89512, 89523, 89701, 89702, 89706, 89801, 89825, 96161, 89436, 89521, 89508, 89703, 89519, 89504, 89505, 89412, 89424, 97620, 89570, 89405, 89452, 89520.
(775) 484-0393
Tyler.Ranville@molinahealthcare.com