- 24 Hour Nurse Advice Line
Members can call anytime they are experiencing symptoms or need health care information. Registered nurses are available 24 hours a day, 7 days a week, to assess symptoms and help make good health care decisions.
Molina Healthcare is committed to helping our members:
- Prudently use the services of your office
- Understand how to handle routine health problems at home
- Avoid making non-emergent visits to the emergency room (ER)
These registered nurses do not diagnose, they assess symptoms and guide the patient to the most appropriate level of care following specially designed algorithms unique to the Nurse Advice Line. The Nurse Advice Line may refer to the PCP, a specialist, 911 or the ER. By educating patients, it reduces costs and over utilization on the health care system.
To speak to a nurse 24/7, members can call 1-888-794-7268 (TTY 711).
- Disease Management
Breathe with Ease® Asthma Program
Molina Healthcare provides an asthma disease management program called Breathe with Ease®, designed to assist Members in understanding their disease. Molina Healthcare has a special interest in asthma, as it is the number one chronic diagnosis for our Members. This program was developed with the help of several community Providers with large asthma populations. The program educates the Member and family about asthma symptom identification and control. Our goal is to partner with you to strengthen asthma care in the community.
Healthy Living with Diabetes®
Molina Healthcare has a diabetes health management program called Healthy Living with Diabetes® designed to assist Members in understanding diabetes and self-care. Molina Healthcare has a special interest in diabetes, as it is the number one chronic diagnosis for our Basic Health Members.
Heart Healthy Living Program®
Molina Healthcare has a heart health management program called Heart Healthy Living Program® designed to assist Members in understanding heart health and self-care. This program is for adults with high blood pressure, coronary artery disease and/or congestive heart failure. You will learn:
- About coronary artery disease, high blood pressure and/or congestive heart failure
- About taking medication
- About making lifestyle changes to manage conditions, such as quitting smoking or changing diet
Living with Chronic Obstructive Pulmonary Disease (COPD) Program
This program is for Members with COPD. They will learn:
- How to quit smoking
- About working with your provider to keep your COPD under control
- The warning signs of COPD
- How to take your medicines as ordered
If you would like to refer a Molina Member to one or more of the disease management programs, please call Provider Services.
- Health Promotion
Molina Healthcare's Health Education programs will be incorporated into the member's treatment plan to address the member's health care needs. Primary prevention programs may include smoking cessation and wellness.
Smoking Cessation Program
This nationally recognized program is for members who are ready to kick the smoking habit. The program is for smokers who are over 18 years of age and are ready to quit. Members will be asked about their readiness to stop smoking. If members are ready and have the support to take this important step, they may be eligible to join. The program is done over the telephone and lasts for six months.
Weight Control Program
This program is for members who may need help controlling their weight. The weight control program is provided for Molina Healthcare Medicare members. They will learn about healthy eating and exercise. Members may be able to go to classes in their area, if classes are offered.
Women's Healthcare Services
Members can get women's health care services from any provider who has a contract with Molina. You do not need a referral from your PCP. This may include services such as:
- Pap tests
- Family planning
Motherhood Matters® Pregnancy Program
Motherhood Matters® is a program for pregnant women. This program will help women get the education and services needed for a healthy pregnancy. You will be mailed a workbook and other resources. You will be able to talk with a Care Manager about any questions you may have during your pregnancy. Also, you will learn ways to stay healthy during and after your pregnancy
If you would like to enroll a Molina Healthcare member in one or more of these programs, or have any questions, please call Provider Services.