Contact Information

Molina Healthcare of Ohio
P.O. Box 34234-9020
Columbus, OH 43234-9020


Business Hours

Medicaid: 7 a.m. to 8 p.m.

MyCare Ohio: 8 a.m. to 6 p.m. 

Medicare and Marketplace: 8 a.m. to 5 p.m.

 

Phone Numbers


Provider Services
Claims

(855) 322-4079
(855) 322-4079
Utilization Management
TTY
(855) 322-4079
711

 

The Utilization Management Department is available to answer your questions during business hours Monday through Friday. After business hours, you can leave a voicemail. Your call will be returned the next day.

  

Fax Numbers

 
Provider Services (888) 296-7851
Prior Authorization – Medicaid/MyCare Ohio Opt-Out (866) 449-6843
Prior Authorization – MyCare Ohio Opt-In Outpatient* (844) 251-1451
     *Excludes: Home Health
Prior Authorization – Medicare Outpatient (844) 251-1450
Prior Authorization – Medicare/MyCare Ohio Opt-In Inpatient (844) 834-2152
Prior Authorization – MyCare Ohio Opt-In* (877) 708-2116
     *Includes: Home Health & Hospice Room & Board T2046 Only  
Prior Authorization – Marketplace (833) 322-1061 
Prior Authorization –Transplant* (866) 449-6843
     *All lines of business  

 

The Molina Healthcare office is closed on the following days:

  • New Year’s Day
  • Martin Luther King Jr. Holiday
  • Memorial Day Holiday
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve Day – Open 7:00 a.m. until Noon
  • Christmas Day
  • New Year’s Eve Day – Open 7:00 a.m. until Noon

A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.