We're here to help!
When bad weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.
|
Medicaid SSI and BadgerCare Plus Molina |
Medicare Dual Advantage, Family Care, and Partnership My Choice Wisconsin |
|
|---|---|---|
| Eligibility Verification | If the internet is down, you can verify your Molina patients’ eligibility by calling the Provider Services line and using the IVR phone system or by calling (888) 999-2404. | If the internet is down, you can verify your My Choice Wisconsin members’ eligibility by calling us at (800) 963-0035. |
| Prior Authorizations | If you have questions about authorizations during this time, please call (855) 326-5059. | If you have questions about authorizations during this time, please call (800) 963-0035. |
| Medication Support | If your Molina member has lost their prescription during an emergency, emergency prescriptions should be covered. Members can request an early refill from their pharmacy. For concerns, Medicaid members may call ForwardHealth at (800) 362-3002. | If your My Choice Wisconsin Medicare Dual Advantage member has lost their prescription during an emergency, emergency prescriptions should be covered. You can find a nearby pharmacy by visiting mychoiceprovider.org or by calling (800) 963-0035. |
| Transportation Assistance | For members needing help with transportation, please call us at (888) 999-2404. | For members needing help with transportation, please call us at (800) 963-0035. |
Federal disaster relief help is available for those affected. Visit DisasterAssistance.gov or call (800) 621-3362 to learn about applying and what is available to you and your patients.
Contact the Red Cross at 800-RED-CROSS or RedCross.org to locate resources near your patients.
State disaster relief is also available. Visit https://wem.wi.gov/ for more details.
We're here for you every step of the way. Don't hesitate to reach out!
If there is anything you need, please contact our Provider Services team at (855) 326-5059 You can also contact your Provider Services representative.