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Molina Healthcare is advising our providers of a critical outage of our third-party vendor Optum-Change Healthcare (CHC), resulting in impacts to: Electronic Claims Submission, Payment, and Settlement Services.
Learn MoreThis information is necessary to ensure that the person registering the Provider has the authority to do so and is aware of the Explanation of Payment-EOP (aka Remittance Advice) name and address information – while registering with ECHO. (Please refer to the below FAQ if you do not have historical payment information from Molina or with ECHO.)
If you do not have a Molina check number or ECHO draft number from another payer, please contact ECHO Customer Support at (888) 834-3511 for assistance. They can help register you for EFT using their alternative EFT registration process.